As per the Indian government guidelines, we are pleased to inform you that we ship to all serviceable pin codes across India. Our commitment is to dispatch all orders within 48 hours of receipt, and we utilize reputable courier agencies for shipping. Please allow a delivery window of 5-7 days from the receipt of your order.
For any assistance or queries, our dedicated customer service team is ready to help.
Reach out to us via email at info@porclean.in or call us at +91 9904015050.
Please take note of the following policies:
1. Cancellation for Pre-paid Orders: Kindly be aware that cancellations for pre-paid orders made post dispatch will not be eligible for a refund.
2. Alternate Recipient: PORClean will not be held responsible for deliveries accepted by an alternative person.
3. Claims for Shortages or Damages: In the event of any shortages or damages, we kindly request you to report them to our customer service on the day of delivery. To facilitate a smooth resolution, please provide an unboxing video via email at info@porclean.in or call us at +91 9904015050 or via Whatsapp.
4. Because of the hygiene reason, product can be returned , Only if the product is unopened, the same can be returned within 7 days
Feel free to contact us to initiate a return.
If you would like to familiarize yourself with our replacement and refund policy, please click [insert link here].